You may return most new, unopened items within (10) calendar days of delivery for a refund or house credit.
*Removing the clear plastic seal will forfeit you ability to return.
* Only CA Rotary & Hatchback machines can be sent to us for repair or warranty. All other branded machines will need to be sent direct back to their manufacturer.
STEPS FOR SENDING IN REPAIRS
CLEAN YOUR MACHINE – remove any ink, blood, rubber bands, and o-rings.
Package your machine in a small box or padded envelope to prevent damage during the shipping process.
You MUST write in a brief letter describing the mechanical problems you are experiencing.
Please ship your machine with tracking so you know when your machine arrives.
Please email firstname.lastname@example.org with general inquiries and pricing details.
SEND ALL REPAIRS TO:
CA Rotary Tattoo Supply
1000 Lincoln Rd
Miami Beach, Fl 33139